Shipping Policy

At Vortenyo, we are committed to delivering your orders as quickly and reliably as possible, wherever you are in Greece. Please find our shipping and returns information below.

Delivery Time

We offer free shipping throughout Greece on all orders! Once your order has been processed, you can expect delivery within 7–14 business days, depending on your location.

Order Processing

All orders are processed within 1–2 business days after your order confirmation is received. Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email. You can use the tracking information provided to monitor the progress of your shipment in real time.

Returns & Replacements

We are confident that you will love your Vortenyo products! However, if you are not completely satisfied, we offer a 30-day money-back guarantee from the date of delivery. If you would like to request a return or replacement, please contact us at vortenyo@gmail.com within 30 days of receiving your order. We will be happy to assist you.

Please note: Return shipping costs are the responsibility of the customer unless the item received is defective or damaged.

Thank you for choosing Vortenyo. We appreciate your trust and are delighted to deliver our products directly to your doorstep.